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Help   >   Privacy Policy

Privacy Policy


   Privacy Policy  




***  What Personal Information We Collect  ***

As set forth in more detail below, Hachi Jo Island Corporation, (" www.ashitaba.com " or "We") collects personal information that you provide when using the www.ashitaba.com web site ("Site"). This information includes your first and last name, email address and a password when you create your www.ashitaba.com account. You can browse this Site without creating an account, but you will need to create an account to place an order and to take advantage of certain features, such as "Save for Later", "Address Book" and the other www.ashitaba.com services. We may ask you to confirm your personal information when you contact our Customer Service department. This will allow us to protect your confidentiality by verifying your identity.

www.ashitaba.com does not intentionally collect personal information about children under the age of 13. If you are under the age of 18 but at least 13 years of age you may use this Site only under the supervision of a parent or legal guardian who agrees to be bound by the www.ashitaba.com Terms of Use. Children under the age of 13 may not use this Site and parents or legal guardians may not agree to the www.ashitaba.com Terms of Use on their behalf. If you do not agree to (or cannot comply with) any of the www.ashitaba.com Terms of Use, do not use this Site.           

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  ***  Purchase Information ***


When you make a purchase from www.ashitaba.com , we collect your name and payment method information, such as credit card or checking account information. We collect this information in order to bill you for your purchase. We also collect information that allows us to ship your order. This includes the name, address, and phone number of the intended recipient(s).

When you create an account at www.ashitaba.com , you can choose to save your billing information in "Your Account". You can also save one or more shipping addresses in your www.ashitaba.com Address Book. You may change or delete this saved information anytime. Simply go to Your Account. Log in with your email address and password, then click "Credit Card Information", "Checking Account Information", "Address Book", or "Change Name, Email & Password" and edit or delete whatever personal information you wish.

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  ***  Cookies and Other Computer Information  ***  


When you visit www.ashitaba.com , you will be assigned a permanent "cookie" (a small text file) to be stored on your computer's hard drive. The purpose of the cookie is to identify you when you visit this Site so we can enhance and customize your online shopping experience.

You can choose to browse on www.ashitaba.com without cookies, but without these identifier files you will not be able to complete a purchase or take advantage of certain features of this Site. These features include storing your shopping cart for later use and, in the future, providing a more personalized shopping experience. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.

We also collect certain technical information from your computer each time you request a page during a visit to www.ashitaba.com . This information may include your Internet Protocol (IP) address, your computer's operating system, browser type and the address of a referring web site, if any. We collect this information to enhance the quality of your experience during your visit to this Site and will not sell or rent this information to any third parties.

We also contract with third parties to provide us with data collection and reporting services regarding our customers' activities on this Site and to track and measure performance of our marketing efforts. These third parties may use cookies and may receive anonymous information about your browsing and buying activity on this Site. None of your personally identifiable information (such as your name, address, email address, credit card number, etc.) will be received by or shared with these third parties.      

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  ***  How We Use Your Personal Information  ***  


Information we collect on www.ashitaba.com may be used to enhance your shopping experience in the following ways:

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  ***  When And With Whom We Share Your Personal Information  ***  

We never sell or rent your personal information to any third parties under any circumstances. We will share personal customer information only with our agents, representatives, service providers, and contractors for limited purposes, including fulfilling customer orders; offering certain products and services in connection with this Site; communicating to customers; providing customer service; enhancing and improving customers' shopping experience; enabling access to our partners' web sites; providing a personalized shopping experience; preventing fraud; and completing payment method processing.

Aside from the purposes described above, we will never share your personal information with any other third parties unless we have your express permission or under special circumstances, such as when we believe in good faith that the disclosure is required to prevent harm or injury (such as product recalls, fraud, claims or other liability) or to comply with valid legal processes (subpoenas, warrants) or as required by law. We may share aggregated demographic and statistical information with our partners. This is not linked to any personal information that can identify any individual person.      

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